Terms & Conditions
This User Agreement (“Agreement”) governs your access to and use of YDH Enterprises Inc’s (“the Company’s”) content, website, articles, courses, training, workshops, e-books, and all other materials, including all digital or physical media purchased or accessed through robinmacfarlane.com (collectively, “the Materials”).
By accessing the Materials, you accept this Agreement. If you disagree with any part of this Agreement, you are not authorized to use the Materials.
You agree that the Materials are and will remain the exclusive property of the Company. You may use the Materials for your own use alone. The Materials are protected by copyright, trademark, and other applicable laws. You may not resell, reproduce, rebroadcast, or otherwise redistribute the materials or post them on any other website or service. You may not remove any copyright notice or attribution that has been placed on the Materials.
2. Privacy & Data Security
Your privacy is important to us. When you make a purchase through our website, your account information is submitted directly to PayPal. We do not have access to, nor do we store credit card numbers.
Regarding your email address and other information you provide to us, we do not trade, sell, or barter your information. We may occasionally send you our own offers, but will promptly honor your request to unsubscribe.
We appreciate feedback and reviews related to our Materials. With respect to any review you submit to our website, you grant the Company a worldwide, perpetual, royalty-free and non-exclusive license to use, distribute, reproduce, modify, adapt and publicly display such review on our website or elsewhere to promote the sale of the Materials.
4. Results Not Guaranteed
The Materials offer general advice that is to be considered for educational purposes only which is intended to provide instructional information to a broad audience. The Materials have not been individualized to your particular situation. Accordingly, there are no guarantees that the Materials will result in any particular result in you or your dog’s situation.
5. Refund Policy
- Physical Goods
- With respect to physical goods, you may return any item in new condition within 30 days of receipt for refund or credit. You are responsible for any return shipping costs, unless the item is defective or arrives damaged. Please contact us to receive an approval for a return and further instructions.
- e-Books and Online Courses
- Because this content is available to you immediately after purchase, we do not offer refunds or returns. We encourage you to read our reviews and ask any questions before making a purchase.
- Workshops/Training and Shadow Programs
- All sales for Workshops/Training and Shadow Programs are final and there are no refunds. However, if you are unable to make the selected date work, please contact us and we will accommodate a one-time transfer to an alternate date.
6. Your Responsibility to Seek Veterinary Advice
The Materials are not professional or medical advice and are not intended to replace or substitute the advice or instruction of a licensed veterinarian. The Company makes and has made no representation or warranty that your particular dog is fit or suitable for training, that there will not be adverse results, or that use of the materials will cause any particular result.
TRAINING ANY DOG INVOLVES RISKS AND CAN RESULT IN UNPREDICTABLE BEHAVIOR. THESE RISKS ARE YOURS ALONE. IT IS YOUR SOLE RESPONSIBILITY TO ASSESS WHETHER ANY PARTICULAR DOG IS AN APPROPRIATE CANDIDATE FOR USE OF THE MATERIALS OR FOR ANY TRAINING PROGRAM, AND, IF APPROPRIATE, TO CONSULT WITH A LICENSED VETERINARIAN PRIOR TO USING THE MATERIALS.
7. Disclaimer of Warranties
YOUR USE OF THE MATERIALS IS AT YOUR OWN SOLE RISK. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER IMPLIED OR EXPRESS, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, WHETHER PROVIDED THROUGH THE MATERIALS, BY ANY PARTY, OR ELSEWHERE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.
8. Limitation of Liability
THE MATERIALS ARE PROVIDED “AS IS”. THE COMPANY IS NOT RESPONSIBLE FOR INTERRUPTIONS OF SERVICE, YOUR INABILITY TO ACCESS THE MATERIALS, OR LOSS OF DATA.
NOTWITHSTANDING ANYTHING ELSE IN THIS AGREEMENT OR OTHERWISE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, GOODWILL, PERSONAL INJURY, OR OTHER LOSSES (EVEN IF YOU’VE ADVISED US OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF OR RELATED TO YOUR USE OF OR THE MATERIALS OR INABILITY TO USE THE MATERIALS.
FURTHERMORE, THE COMPANY'S AGGREGATE LIABILITY SHALL IN NO EVENT EXCEED THE TOTAL FEES PAID BY YOU UNDER THIS AGREEMENT OR $50.00 USD IF YOU HAVE NOT PAID ANY FEES. SOME JURISDICTIONS DO NOT PERMIT EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES. ACCORDINGLY, SOME OF THE LIMITATIONS HEREIN MAY NOT APPLY TO YOU.
You agree to indemnify and hold the Company and its contractors, agents, employees, officers, directors, shareholders and affiliates harmless from any losses, damages or costs, including reasonable attorney’s fees, resulting in any way from your use of the Materials.
This Agreement shall be governed by the laws of the State of Iowa. In the event there is a disagreement between us, you agree to first contact us to allow an opportunity to try and resolve the dispute informally. If we are not able to resolve the matter informally, any dispute related to or arising from this Agreement or the Materials provided under this Agreement shall be subject to the exclusive jurisdiction of the courts of the State of Iowa, U.S. in Dubuque County, or if subject matter jurisdiction is unavailable there, to the U.S. District Court for the Northern District of Iowa.
11. International Users
The Company is based in the U.S. and all data is processed in the U.S. If you are accessing the Materials from outside of the U.S., it is your own sole responsibility to ensure your use of the Materials does not violate any local law, code, or ordinance. You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. government list of prohibited or restricted parties.
12. Additional Provisions
You agree that this is the entirety of our agreement. There are no other promises or conditions in any other agreement, whether oral or written. This Agreement supersedes any prior written or oral agreements we may have made.
You represent and warrant that you are at least 18 years of age.
This Agreement is between you and us. It creates no third-party beneficiaries.
Our failure at any time to enforce a provision of this Agreement shall not constitute a waiver.
If any provision of the Agreement is found to be unenforceable, the Company shall be permitted to modify the provision such that it be enforceable, preserving its original objectives preserved to the greatest extent possible under law. All remaining provisions shall remain in full force and effect.
13. Changes to this Agreement
This Agreement may be updated from time to time. In the event of changes, notice will be published on this page. By continuing to access the Materials you consent to the new Agreement.
14. Contacting Us
Questions about this Agreement or inquiries about the Company or the Materials can be directed to us via email at: [email protected]